
| Discount Value | Special Offer | Valid Until |
|---|---|---|
| 10% Off | Browse latest Debenhams discount codes and sales for over 10% OFF | - |
| 10% OFF | Receive an extra 10% OFF with this Debenhams discount code | 31 December, 2026 |
| 10% OFF | Get 10% OFF with this Debenhams discount code plus FREE next-day delivery | 5 March, 2026 |
| £5 Off | Sign up for Debenhams emails and get £5 OFF your next purchase | - |
| 10% Off | Get 10% OFF sitewide with the Debenhams student discount | - |
The Debenhams Beauty Club is a digital loyalty scheme that rewards customers for purchasing makeup, skincare, fragrance, and beauty electricals. The programme is organised into three tiers: Enthusiast, Pro, and Icon. Members start as Enthusiasts, earning 3 points for every £1 spent; spending between £101 and £299 annually upgrades a member to the Pro tier (4 points per £1), while spending over £300 grants Icon status (5 points per £1). Benefits scale with each tier, including birthday discounts ranging from 10% to 20% and improved delivery perks, with Icon members receiving free unlimited next-day delivery.
Standard delivery is priced at £3.99 per order and typically arrives within four working days. For those seeking faster arrival, Next Day Delivery is available for £6.99 for orders placed before the 11 pm cut-off time (Sunday to Friday). Other options include Supersaver delivery for £2.99, which is free on orders over £30, and Express delivery for £5.99. Regular shoppers can purchase a Debenhams Unlimited membership for an annual fee, which provides unlimited free next-day delivery on all orders for 12 months with no minimum spend.
Debenhams operates a 28-day return policy from the date of receipt for most items. A fixed returns charge of £1.99 per parcel is deducted from the final refund amount, though this fee is waived for selected faulty items. The process is entirely paperless; customers must log into the official returns portal with their order number to generate a QR code or label for drop-off at an Evri ParcelShop. For hygiene reasons, certain products such as pierced jewellery, opened beauty items, and swimwear with broken seals are strictly non-returnable.
New customers who sign up for the Debenhams email newsletter can receive introductory discounts and stay informed about upcoming sales. While specific welcome offers vary, subscribers frequently receive a discount code for their first purchase or notifications for early access to "Blue Cross" and seasonal clearance events. The newsletter also serves as the primary channel for receiving "VIP Member Day" invites and brand-specific promotional vouchers. To join, shoppers can enter their email address in the sign-up field located at the bottom of the official website homepage.
