
| Discount Value | Special Offer | Valid Until |
|---|---|---|
| 30% OFF | Enjoy 30% OFF select CHANEL perfumes at Harrods | 25 March, 2026 |
| 70% OFF | Shop Harrods for up to 70% OFF women's clothing | 20 March, 2026 |
| 70% OFF | Shop Max Mara and Weekend Max Mara styles for up to 70% OFF at Harrods | 25 March, 2026 |
| £5 OFF | Earn a FREE £5 Harrods voucher for every 500 Rewards Points | - |
| 20% OFF | Celebrate Mother's Day with 20% OFF gifts at Harrods | 17 March, 2026 |
| gift with purchase | Receive a gift with your beauty purchase at Harrods | 6 March, 2026 |
| 50% OFF | Shop the Harrods beauty sale for up to 50% OFF | 17 March, 2026 |
Harrods operates a tiered loyalty scheme that provides increasing benefits based on a customer's annual spend. Membership is free to join and allows shoppers to earn points on every transaction made online or in-store.
Harrods provides a range of shipping services to ensure luxury items are delivered securely and promptly across the United Kingdom. Most standard orders are eligible for complimentary shipping when meeting a specific value threshold.
Standard delivery to the UK is provided at a flat rate of £5.95 and typically arrives within 2 to 3 business days. However, customers can receive free standard delivery on all orders exceeding £100. For more urgent requirements, next-day delivery is available for £12, provided the order is placed before the daily cut-off time. Large items such as furniture require a specialist two-person delivery service, which carries a £100 fee and can take up to 12 weeks for fulfilment.
Harrods offers a 14-day return window for online orders, allowing customers to return items if they are not completely satisfied with their purchase. For a return to be accepted, the goods must be in their original, unused condition with all designer tags and security seals intact.
Returns are free for UK customers when using the official online returns portal to generate a DHL shipping label. Shoppers can choose between dropping the parcel at a DHL point or arranging a complimentary home collection. It is important to note that certain items, such as perishable food, personalised goods, and pierced jewellery, are excluded from the returns policy for hygiene and safety reasons. Refunds are typically processed back to the original payment method within 10 business days of the item being received and inspected.
The click and collect service provides a convenient and free alternative to home delivery for UK shoppers. This service allows customers to pick up their online orders at the Harrods Knightsbridge store or at any H beauty location across the country.
Orders are usually ready for collection within 4 business days of being placed. Once the order has arrived at the chosen location, the customer will receive a notification email. Orders must be collected within 10 days, and the shopper must present their order confirmation and a valid form of identification. Locations for collection include Knightsbridge, Lakeside, Milton Keynes, Edinburgh, Bristol, and Gateshead.
Redeeming a promotional code is a simple process integrated into the digital checkout to help shoppers apply valid offers to their luxury haul. Manual entry is required before the payment is finalised to ensure the Harrods discount code is successfully applied. To use a code, navigate to your shopping bag and proceed to the checkout screen. Locate the field clearly marked for a "Promotional/Discount Code" and enter your code exactly as provided. Click the apply button to see the updated subtotal. Please be aware that most codes are only applicable to full-price items and cannot be used for the purchase of gift cards or used during store-wide 10% Rewards weekends.
