
PrettyLittleThing provides a dedicated discount for current students and recent graduates to help keep their wardrobes up to date for less. Verified students can typically access an extra percentage off their order, which often ranges from 10% to 15% depending on current seasonal promotions. To claim this saving, you must authenticate your student status through recognized student verification portals. Graduates are also eligible for continued savings for up to five years after finishing their studies by verifying their status through recognized graduate portals. These codes are generally valid on both full-price and sale items, though certain exclusions such as beauty products and premium collections may apply.
For shoppers who order frequently, the PLT Royalty programme offers a cost-effective way to manage delivery fees. For an annual fee of £9.99, members receive unlimited UK Next Day Delivery for an entire year with no minimum spend required. In addition to shipping benefits, Royalty members do not pay the standard return fee on their orders. Membership is linked directly to your account and is activated immediately upon purchase, providing significant savings for anyone who places multiple orders throughout the year.
PrettyLittleThing offers a 14-day window from the day after you receive your order to notify them of a return, with a further 14 days to return the items. For UK customers, a return fee of £1.99 is deducted from the final refund amount unless you are a PLT Royalty member. One unique feature of the policy is the option to receive a refund as store credit, which often includes an additional 10% bonus on top of the refund value. For hygiene reasons, certain items such as pierced jewellery and opened beauty products cannot be returned. Underwear and swimwear must have the hygiene seal intact and all tags attached to be eligible for a refund.
Downloading the official PrettyLittleThing app often provides access to exclusive discounts that are not available on the desktop website. New app users frequently receive a unique promotional code for an extra percentage off their first app-based purchase. The app also features a "Wishlist" function and push notifications for "Appy Hour" flash sales, allowing shoppers to track price drops and manage their returns directly from a mobile device.
