
New customers can often secure a 10% to 15% discount on their initial purchase by signing up for the official newsletter or downloading the FARFETCH app. While these introductory offers provide a significant saving on luxury fashion, they are usually subject to a minimum spend of approximately £100 to £150. It is important to note that these promotional codes frequently exclude "New In" styles, fine jewellery, and a selection of restricted brands like Gucci, Fendi, and Prada.
FARFETCH Access is a five-tier loyalty programme that rewards customers based on their annual spending. Membership begins at the Bronze tier following your first purchase, which grants access to private sales and a welcome reward. As your annual spend increases, you can move through Silver (£1,200), Gold (£2,400), and Platinum (£6,000) tiers to unlock benefits such as free global shipping, extended 28-day returns, and priority customer support. The highest level, Private Client (£12,000+), includes a dedicated personal stylist and exclusive access to "money-can't-buy" collections.
Standard delivery within the UK is provided free of charge for all orders exceeding £400, covering both full-price and sale items. For orders below this threshold, a flat shipping fee is applied, which remains the same even if your items are being dispatched from multiple luxury boutiques worldwide. Delivery times vary based on the item's origin, but most UK customers can expect their parcel to arrive within 2 to 4 business days via Express delivery. Click & Collect is also available through selected partner boutiques and local collection points for added convenience.
FARFETCH supports a wide array of payment methods, including major credit cards, PayPal, and Apple Pay. For those looking for more flexibility, the retailer provides "Buy Now, Pay Later" options through Klarna. This allows UK residents to either pay for their purchase in full 30 days after dispatch or split the total cost into three equal, interest-free instalments. Additionally, FARFETCH has become a leader in luxury tech by accepting various cryptocurrencies for payment in selected regions.
